Terms & Conditions

IMPORTANT: PLEASE READ THESE TERMS OF USE CAREFULLY.


These Terms of Use (“Terms”) govern your access to and use of the website located at www.twincitiestaxcare.com and any related pages (collectively, the “Site”). The Site is operated by L T H Enterprises LLC, doing business as Twin Cities Tax Care (“Twin Cities Tax Care,” “Company,” “we,” “us,” or “our”).

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use this Site.

We may update or modify these Terms at any time, in our sole discretion. Any changes are effective when posted on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. Please review these Terms periodically.

1. Access To This Site

You must be at least eighteen (18) years old to use this Site. If you are under 18 years of age, you are not permitted to access or use this Site for any reason.

To access certain features or resources on this Site, you may be asked to provide registration details or other information. You agree that all information you provide will be accurate, current, and complete. If we believe any information you provide is inaccurate, outdated, or incomplete, we may, in our sole discretion, deny access to the Site or any of its resources, and suspend or terminate your access at any time without notice.

2. Restrictions On Use

You may use this Site only for lawful purposes and in accordance with these Terms, and only for purposes expressly permitted by the Site.

You may not use this Site:

• For any commercial purpose not expressly authorized by us in writing
• To co-brand, frame, or mirror the Site or any part of it
• To create a hyperlink to this Site in a way that suggests any sponsorship or endorsement by Twin Cities Tax Care without our prior written consent

For purposes of these Terms, “co-branding” means displaying any name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this Site or content accessible within this Site.

You agree to cooperate with us in immediately stopping any unauthorized co-branding, framing, or hyperlinking.

3. Responsible Use Of Communication Tools

We may contact you by phone, text message, email, or mail regarding our services, including outreach related to property tax delinquency assistance and related solutions.

You agree to comply with all applicable International, Federal, State, and local laws that govern any calls, text messages, emails, or other communications you send in connection with information or tools you obtain from us.

Without limitation, you agree that you will:

• Become familiar with applicable laws and regulations, including those enforced by the Federal Trade Commission (FTC), the Federal Communications Commission (FCC), and any Do Not Call (DNC) rules and registries
• Honor any request from an individual to be added to your internal Do Not Call or Do Not Contact list, immediately
• Not send calls or messages to emergency or life-line services (such as 911, hospitals, fire departments, or utility emergency lines)
• Not send unsolicited sales calls, texts, or other marketing messages to recipients who have not given appropriate consent as required by law
• Use opt-out or unsubscribe mechanisms where required, and respect opt-out requests promptly

If you are unsure about the legality of any communications you plan to send, you agree to consult with an attorney before proceeding.

4. Other Provisions Regarding Your Conduct

You acknowledge and agree that you may be held liable for any damages caused to Twin Cities Tax Care by you, your company, your officers, agents, contractors, or employees arising directly or indirectly from any violation of applicable laws, regulations, or these Terms.

Such damages may include, but are not limited to, those arising from fraudulent, intentional, or negligent acts, including misuse of any information, systems, or services provided by Twin Cities Tax Care.

The provisions regarding ownership, payments (if applicable), warranties, limitations of liability, and indemnification will survive any termination of these Terms.

All notices to Twin Cities Tax Care in connection with these Terms must be provided in writing using the contact information listed in the “Contact Us” section below.

5. Express Consent And Express Written Consent

You agree that you will not send, cause to be sent, or facilitate the sending of any marketing messages (including phone calls, prerecorded calls, text messages, or emails) using information or tools obtained from this Site unless the recipient has provided the level of consent required by applicable law.

Where prior express consent or prior express written consent is required (such as for certain telemarketing calls or texts):

• You must obtain that consent directly from the recipient
• You must maintain appropriate records of such consent
• You must not make consent to marketing communications a condition of a purchase, where prohibited by law

Under no circumstances may you send spam or unlawful marketing messages based on information obtained from this Site.

Twin Cities Tax Care may send you notices, such as billing notices or important account-related information, via email, phone, or mail using the contact details you provide. If a payment method you have provided is declined, we may email, call, or mail you about the delinquent account. We reserve the right to refer unpaid accounts to a collection agency if amounts remain unpaid for 3 months or more.

6. Proprietary Information

All content and materials accessible on this Site, including, without limitation, text, graphics, logos, icons, images, audio and video clips, and the design, selection, and arrangement thereof (collectively, the “Content”), are the proprietary information of Twin Cities Tax Care or the party that provided the Content to us.

We, or the party that provided the Content, retain all right, title, and interest in and to the Content. The Content may not be copied, distributed, republished, uploaded, posted, transmitted, or used in any way without our prior written consent, except that you may print a single copy of the Content solely for your personal, non-commercial use in connection with considering or using our services.

You may not remove, alter, or obscure any copyright, trademark, trade name, service mark, or other proprietary notice appearing on any of the Content.

Modification or use of the Content except as expressly provided in these Terms is a violation of our intellectual property rights. Access to this Site does not transfer any rights in or to the Content to you.

7.Electronic Signatures And Electronic Records

We may, from time to time, allow or require you to sign agreements or authorize actions electronically, including through electronic signatures and electronic records.

By using our Site and services, you agree that:

• Electronic signatures you provide are intended to be your legally binding signature
• Electronic records and signatures related to our transactions are valid and enforceable to the fullest extent permitted by applicable law, including the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA), where applicable

You agree not to challenge the validity or enforceability of any documents or transactions signed or accepted via electronic means solely because they are in electronic form.

8.Hyperlinks To Third-Party Sites

The Site may contain links to third-party websites that are not owned or controlled by Twin Cities Tax Care. These links are provided solely as a convenience to you.

We do not endorse, sponsor, recommend, or otherwise accept responsibility for any third-party sites or their content. Access to any third-party site is at your own risk, and you acknowledge that we are not responsible or liable for any content, advertising, products, services, or other materials on or available from such sites.

9. Submissions

Any comments, feedback, suggestions, ideas, graphics, or other materials you submit or transmit to us through the Site (collectively, “Submissions”), excluding personal information covered by our Privacy Policy, may be used by Twin Cities Tax Care for any lawful purpose.

By providing a Submission, you grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display the Submission in any media or format, now known or later developed.

We are not obligated to treat any Submission as confidential (other than personal information as described in our Privacy Policy), and we will not be liable for any use of Submissions, including any similarities that may appear in our future services or marketing.

10.Disclaimer Of Warranties

Your use of this Site is at your own risk.

The Site and all Content are provided “as is” and “as available,” without any warranties of any kind, whether express or implied. To the fullest extent permitted by law, Twin Cities Tax Care disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The Site or any Content will be uninterrupted, timely, secure, or error-free
• Defects will be corrected
• The Site or the server(s) that make it available are free of viruses or other harmful components
• The information available on the Site is complete, accurate, or up-to-date

Any reliance on any information on the Site is at your own risk. The Content may include technical inaccuracies or typographical errors, and we may make changes or improvements at any time without notice.

11. Limitation Of Liability

To the fullest extent permitted by law, Twin Cities Tax Care, L T H Enterprises LLC, and our affiliates, licensors, service providers, employees, agents, officers, and directors will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits or revenue, loss of data, or other damages arising out of or related to your use of, or inability to use, this Site or the Content, even if we have been advised of the possibility of such damages.

In no event will the total aggregate liability of Twin Cities Tax Care, L T H Enterprises LLC, and our affiliates, licensors, service providers, employees, agents, officers, and directors to you for all claims arising out of or related to the Site, the Content, or these Terms exceed the greater of:

• One hundred dollars (US $100), or
• The total amount you have paid to Twin Cities Tax Care for services directly related to the claim during the twelve (12) months preceding the event giving rise to the claim

Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages, so the above limitations may not fully apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

12. Indemnity

You agree to indemnify, defend, and hold harmless Twin Cities Tax Care, L T H Enterprises LLC, and our affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (the “Indemnified Parties”) from and against any and all claims, losses, damages, liabilities, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Site or Content
• Your violation of these Terms
• Your violation of any law or the rights of any third party
• Any communications, marketing, or outreach you conduct using information or tools obtained from this Site

We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims.

13. Trademarks

All trademarks, service marks, and logos appearing on the Site are the property of Twin Cities Tax Care, L T H Enterprises LLC, or the respective third parties who own such marks.

You may not use any trademarks, service marks, or logos without the prior written consent of the owner of the mark.

14. User Conduct And Content Standards

You agree that you will not post, upload, transmit, submit, or otherwise make available through the Site any material that:

• You do not have the right to post, including proprietary material of any third party
• Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, or otherwise objectionable
• Promotes or advocates any illegal activity
• Exploits or harms children
• Infringes any intellectual property or other rights of any person or entity
• Violates any law or regulation
• Impersonates or misrepresents your affiliation with any person or entity
• Advertises or solicits funds, goods, services, or sponsors, except as expressly allowed on the Site
• Contains viruses, worms, Trojan horses, or other harmful code
• Disrupts the normal flow of dialogue or interferes with the ability of others to use the Site
• Contains links to other websites that contain content that would violate these Terms if posted directly on the Site

We reserve the right, but are not obligated, to monitor use of the Site to determine compliance with these Terms, and to remove or refuse any content for any reason. You remain solely responsible for the content you submit.

15. Security

You are responsible for maintaining the confidentiality of any login credentials or passwords associated with the Site and for all activities that occur under your account.

You agree not to attempt to compromise the security of the Site or any related systems, including by using password guessing programs, cracking tools, or other similar tools.

If we believe your password is insecure or your account has been compromised, we may require you to change your password or suspend or terminate your access.

We reserve the right to cooperate fully with any law enforcement authorities or court orders requesting or directing us to disclose the identity of any user who posts or transmits any content that may violate law or these Terms.

By using the Site, you agree that Twin Cities Tax Care will not be liable for any actions taken in cooperation with law enforcement or as part of an investigation into suspected violations of these Terms.

16.Governing Law; Jurisdiction; Venue

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Minnesota, United States of America, without giving effect to any choice-of-law or conflict-of-law provisions.

You agree that any dispute arising out of or relating to these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Minnesota, and you hereby consent to the personal jurisdiction and venue of such courts.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

These Terms constitute the entire agreement between you and Twin Cities Tax Care with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us.

17. Contact Us

If you have any questions about these Terms or our services, or if you need to provide notice to us under these Terms, you may contact us at:

Twin Cities Tax Care
L T H Enterprises LLC
Email: [email protected]
Phone: 952-900-4291